Course description
Apply the fundamentals of English to communicate with one or more people when resolving work situations in the restaurant sector.
Why enrol on this course?
Who can take this course?
Employed, self-employed or unemployed people who want to improve their skills.
Free course
Subsidised training, at no cost to the student.
Online course
Study from home with a flexible format.
Certified course
When you finish you will be able to certify the training you have completed.
Course content
• Vocabulary and exercises: receiving, welcoming and seating customers:
- Useful vocabulary and expressions.
- Grammar points.
- Practice in context.
- Unit 1 exercises
• Vocabulary and exercises: presenting information, advising and recommending:
- Useful vocabulary and expressions.
- Grammar points.
- Practice in context.
- Unit 2 exercises
• Vocabulary and exercises: explanations and instructions: preparing dishes and drinks
- Useful vocabulary and expressions.
- Grammar points.
- Practice in context.
- Unit 3 exercises
• Vocabulary and exercises: taking the order. Appetisers.
- Useful vocabulary and expressions.
- Grammar points.
- Practice in context.
- Unit 4 exercises
• Vocabulary and exercises: starters.
- Useful vocabulary and expressions.
- Grammar points.
- Practice in context.
- Unit 5 exercises
• Vocabulary and exercises: main courses.
- Useful vocabulary and expressions.
- Grammar points.
- Practice in context.
- Unit 6 exercises
• Vocabulary and exercises: desserts.
- Useful vocabulary and expressions.
- Grammar points.
- Practice in context.
- Unit 7 exercises
• Vocabulary and exercises: drinks.
- Useful vocabulary and expressions.
- Grammar points.
- Practice in context.
- Unit 8 exercises
• Vocabulary and exercises: the bill and payment:
- Useful vocabulary and expressions.
- Grammar points.
- Practice in context.
- Unit 9 exercises
• Vocabulary and exercises: farewells:
- Useful vocabulary and expressions.
- Grammar points.
- Practice in context.
- Unit 10 exercises
• Vocabulary and exercises: answering phone calls. Bookings:
- Useful vocabulary and expressions.
- Grammar points.
- Practice in context.
- Unit 11 exercises
• Vocabulary and exercises: giving directions inside and outside the establishment:
- Useful vocabulary and expressions.
- Grammar points.
- Practice in context.
- Unit 12 exercises
• Vocabulary and exercises: menus, leaflets, letters and faxes:
- Useful vocabulary and expressions.
- Grammar points.
- Practice in context.
- Unit 13 exercises
• Vocabulary and exercises: complaints and apologies:
- Useful vocabulary and expressions.
- Grammar points.
- Practice in context.
- Unit 14 exercises
Management, personal and social skills
• Ability to get by in English in work situations.
• Learning English vocabulary and grammar related to the restaurant trade.
• Ability to hold a fluent conversation with English-speaking customers and provide customer service in restaurants.
- Useful vocabulary and expressions.
- Grammar points.
- Practice in context.
- Unit 1 exercises
• Vocabulary and exercises: presenting information, advising and recommending:
- Useful vocabulary and expressions.
- Grammar points.
- Practice in context.
- Unit 2 exercises
• Vocabulary and exercises: explanations and instructions: preparing dishes and drinks
- Useful vocabulary and expressions.
- Grammar points.
- Practice in context.
- Unit 3 exercises
• Vocabulary and exercises: taking the order. Appetisers.
- Useful vocabulary and expressions.
- Grammar points.
- Practice in context.
- Unit 4 exercises
• Vocabulary and exercises: starters.
- Useful vocabulary and expressions.
- Grammar points.
- Practice in context.
- Unit 5 exercises
• Vocabulary and exercises: main courses.
- Useful vocabulary and expressions.
- Grammar points.
- Practice in context.
- Unit 6 exercises
• Vocabulary and exercises: desserts.
- Useful vocabulary and expressions.
- Grammar points.
- Practice in context.
- Unit 7 exercises
• Vocabulary and exercises: drinks.
- Useful vocabulary and expressions.
- Grammar points.
- Practice in context.
- Unit 8 exercises
• Vocabulary and exercises: the bill and payment:
- Useful vocabulary and expressions.
- Grammar points.
- Practice in context.
- Unit 9 exercises
• Vocabulary and exercises: farewells:
- Useful vocabulary and expressions.
- Grammar points.
- Practice in context.
- Unit 10 exercises
• Vocabulary and exercises: answering phone calls. Bookings:
- Useful vocabulary and expressions.
- Grammar points.
- Practice in context.
- Unit 11 exercises
• Vocabulary and exercises: giving directions inside and outside the establishment:
- Useful vocabulary and expressions.
- Grammar points.
- Practice in context.
- Unit 12 exercises
• Vocabulary and exercises: menus, leaflets, letters and faxes:
- Useful vocabulary and expressions.
- Grammar points.
- Practice in context.
- Unit 13 exercises
• Vocabulary and exercises: complaints and apologies:
- Useful vocabulary and expressions.
- Grammar points.
- Practice in context.
- Unit 14 exercises
Management, personal and social skills
• Ability to get by in English in work situations.
• Learning English vocabulary and grammar related to the restaurant trade.
• Ability to hold a fluent conversation with English-speaking customers and provide customer service in restaurants.